We apply innovative AI and machine learning techniques to personalize content, simplify knowledge management, improve search results, converse with employees, and unearth actionable insights.
Gen AI, built for EX
Simpplr’s EX·AI understands your company and culture to deliver amazing experiences for every employee.
Why Ex·AI
Personalized employee experiences at scale
We’ve infused our entire platform with advanced AI and machine learning, moving beyond generic off-the-shelf solutions to intuitively elevate every facet of the employee experience.
EX·AI quickly immerses itself into your company’s structure, policies, knowledge and vernacular to deeply engage employees, surface helpful insights, and deliver superior service more effectively.
AI’s full potential unleashed
Purpose-built for employee experience
Every employee has a unique profile based on their role, office location, benefit elections, life events and more. Every company has a unique culture. Our AI adapts to you and learns the language of your organization.
Plays well with your other HR systems
Resolving employee issues often requires following a process that involves taking action across multiple systems. Our AI speaks to these systems to automatically handle every request, even complex ones like parental leave.
Use cases
Elevate your employee experience
AI Assistant
Get help, simply by asking
Our conversational AI Assistant connects to your other systems to provide relevant, accurate answers and automate complex workflows for each and every employee.
Search
Provide employees with everything they need to crush their work
Our intelligent search understands natural language and searches across multiple business systems to provide employees with really smart answers.
Personalized Content
Deliver customized content and recommendations to every employee
Our smart personalization looks at each employee’s role and interests to continuously fine-tune their experience over time.
Writing Assistant
Generate solid first drafts for blogs, newsletters and emails in seconds
Our generative AI makes it easy to simplify messaging, enhance productivity and communicate more clearly than ever before.
Employee Insights
Capture the pulse of your employees
Our sentiment analysis lets you hear from employees in their own words — while maintaining anonymity — to make informed decisions that boost morale and retain talent.
Core Principles
Our position on AI
These core principles guide our product development and AI implementations.
AI must be accessible and useful
Simpplr’s AI-powered solutions help employees be more efficient and responsive to the needs of the business. Organizations realize immediate, tangible value from AI through automation, enhanced collaboration and efficiency.
AI should assist people, not replace them
Simpplr aims to enhance the work experience by automating tedious, routine tasks and accelerating access to essential, personalized information and resources. This frees up time for people to contribute in more meaningful ways and excel in their work.
AI must respect data privacy
Protecting customer and partner data is a top priority for Simpplr, and we adhere to stringent data privacy regulations. Please review our Privacy Policy here.
AI must be used responsibly
Simpplr aims to be transparent with customers and partners about how we develop and use AI across our platform. Our AI ethics principles act as a framework to guide product development and the use of AI in an ethical and responsible manner.
Simpplr is a proud member of the Responsible Artificial Intelligence Institute
Integrations
Take action across multiple systems
EX·AI can understand and handle complex issues like taking a leave of absence. Our AI makes it easy for employees to find the information they need and helps them take required actions.
FAQ
Frequently asked questions
Explore our resources page for more insights, tips and best practices.
Generative AI is a subset of artificial intelligence (AI) models and techniques that can generate new content in the form of text, images, audio or other data, based on patterns it learns from existing data. Generative models can create entirely new samples that resemble, but aren’t identical to, the data they were trained on.
Yes, Socrates.ai became an integral part of Simpplr’s expanding portfolio of top-tier digital workplace solutions in September 2023, reinforcing Simpplr’s dedication to transforming the employee experience. By unifying employee engagement, enablement and services using cutting-edge AI technologies, Simpplr can deliver a seamless and personalized work journey for everyone, no matter where or how they work.
Generative AI is used in multiple areas of the Simpplr platform. One of the unique ways we use the technology is in how we analyze the emotions of intranet users. Simpplr goes beyond simply identifying positive and negative user sentiment to helping organizations identify sentiment themes (for example, “gratitude,” “pride” or “joy”) to understand the root cause of sentiment trends and enable data-driven decisions and actions. Not only can we tell you whether employees feel positively or negatively about your organization, but what type of emotions are prevalent, and why.
